Where to Find the Setting
To enable video testimonials for your review link, navigate to Settings, then Review Link, followed by Sites. This is where you control what options appear on your customer's review experience.
Activating the Feature
Activate the Video Testimonials option and save your changes. This simple toggle unlocks a powerful way to collect authentic video content from your happiest customers.
What Happens After Enabling
Once enabled, satisfied clients who have a positive experience will see a button for video testimonials on their review link. This button only appears after they've indicated they had a good experience, ensuring you're asking the right customers at the right moment.