Your First Step: Connecting Integrations
When you first log into the platform, your very first task is to connect your integrations. This is the foundation of everything else you'll do in the system, so it's important to get it right from the start. Don't worry though - the process is straightforward, and we'll walk you through each step.
What Are Integrations?
Think of integrations as the bridges that connect this platform to all the places where your customers leave reviews. Once these bridges are built, you'll be able to see all your reviews in one place, respond to them quickly, and even automate requests for new reviews.
Why This Matters
The sooner you connect these integrations, the sooner you can start managing your online reputation effectively. Every minute your integrations are connected, the platform is working for you - monitoring reviews, organizing feedback, and preparing data for your dashboard.
Where to Start
Start by connecting to the review sites where you plan to gather new reviews. This means the platforms where your customers are most likely to share their experiences - whether that's Google, Yelp, TripAdvisor, or other review sites relevant to your business.