Key Metrics Overview

Total Reviews Across All Platforms

You can view the total number of reviews from all your integrated platforms in one place. This gives you a sense of your overall review volume and how much feedback you're collecting.


Average Rating Display

The average rating metric shows your combined rating across all platforms, giving you a quick snapshot of your overall online reputation health.


Private Feedback Tracking

You'll also see the number of private feedback submissions you've received. These are the customers who rated you lower and chose to share concerns privately rather than publicly. This is valuable data that helps you improve.


Monthly Performance

The dashboard allows you to review your performance for the current month and observe the new results rolling in monthly. This helps you track trends and see if your efforts are paying off.


Was this article helpful?